You are Safe with Us

We have introduced enhanced hygiene and prevention measures to ensure the safety of all of our guests and colleagues.
The ALLSAFE label, developed with and vetted by Bureau Veritas, indicates where cleanliness protocols and standards have
been elevated, providing assurance that these standards are being met – and surpassed – in our hotel.

• Guests provided with individual sanitiser, wipes and mask
• Contactless check-in, check-out and payments carried out whenever possible
• Physical distancing practised in all common areas
• Sanitiser provided in key public areas (front desk, elevators, restaurants, etc.)
• Enhanced cleaning of guest rooms with extra disinfection of high-touch areas
• Enhanced cleaning of public areas with extra disinfection of high-touch areas
• Comprehensive safety and hygiene training for all employees
• Guest access to medical professionals and tele-medical support
• Enhanced food safety standards and new buffet protocols
• Room service provided at no extra charge in case of restaurant closures
• Dedicated guest hotline to answer your questions and to help you prepare for your stay
• Dedicated ALLSAFE officers responsible for your health and wellbeing at all Raffles hotels